As a BBB (Better Business Bureau) Accredited Business, WGL Energy (WGL Energy Services and Systems, Inc.) is dedicated to promoting trust in the marketplace by adhering to the BBB Standards for Trust.
The BBB Standards for Trust are eight principles that summarize important elements of creating and maintaining trust in business. The eight principles focus on establishing and maintaining a positive track record in the marketplace, honest advertising, true representation of products and services, transparency of policies and procedures, abide by written agreements and verbal representations, address marketplace disputes quickly, safeguard privacy and integrity.
“Our BBB Accreditation gives our customers confidence
in our commitment to maintaining high ethical standards of conduct."
Rob Simpson, Manager, WGL Energy Customer Care
BBB Accredited Businesses must also follow the BBB’s Code of Business Practices (Accreditation Standards), a comprehensive set of policies, procedures and best practices for representing trustworthiness in the marketplace. The code is built on the BBB Standards for Trust.
WGL Energy is proud to serve the District of Columbia, Delaware, Maryland, Pennsylvania and Virginia as a BBB Accredited Business since 2012.
Visit our BBB Accredited Business Profile for more information.