Volume 15, Issue 52 February 12, 2018
In this Issue
WGL Energy Promotes Trust through BBB Accreditation
Editor's Note
Prices Soften
Investor Relations
WGL Holdings, Inc. Reports First Quarter Fiscal Year 2018 Financial Results
Upcoming Events
Presidents' Day Holiday
Local Heating Degree Days*
WGL Energy Promotes Trust through BBB Accreditation
Our commitment to Energy Answers is built on transparency and integrity in the marketplace


As a BBB (Better Business Bureau) Accredited Business, WGL Energy (WGL Energy Services and Systems, Inc.) is dedicated to promoting trust in the marketplace by adhering to the BBB Standards for Trust.

The BBB Standards for Trust are eight principles that summarize important elements of creating and maintaining trust in business. The eight principles focus on establishing and maintaining a positive track record in the marketplace, honest advertising, true representation of products and services, transparency of policies and procedures, abide by written agreements and verbal representations, address marketplace disputes quickly, safeguard privacy and integrity.


 “Our BBB Accreditation gives our customers confidence

in our commitment to maintaining high ethical standards of conduct."

                    Rob Simpson, Manager, WGL Energy Customer Care


BBB Accredited Businesses must also follow the BBB’s Code of Business Practices (Accreditation Standards), a comprehensive set of policies, procedures and best practices for representing trustworthiness in the marketplace. The code is built on the BBB Standards for Trust.

WGL Energy is proud to serve the District of Columbia, Delaware, Maryland, Pennsylvania and Virginia as a BBB Accredited Business since 2012.

Visit our BBB Accredited Business Profile for more information.